|
BCAMA Speaker Series Proudly Presents
Gerrie Waugh: Mastering the Art of Communication
Have you ever felt like you were talking to a brick wall? The words came out, but nobody heard your message? Why does that happen – were they just not listening, or was it your method of communication?
We can all become more effective communicators.
Internationally renowned speaker, Gerrie Waugh, can help you:
 |
- Identify issues with upset staff, managers or clients.
- Communicate with team members about work expectations.
- Manage defensive feelings.
- Use positive, descriptive phrasing.
- Reframe workplace conflict with co-workers.
- Use conflict-reducing language.
- Learn how to be heard.
|
Gerrie Waugh,
BC Registered Psychologist |
Registered as a BC Psychologist, Gerrie has over 20 years of lecturing and consulting expertise, conducting workshops for international organizations around the world.
|
